This Privacy Notice ("Notice") sets out how Ultimate Tutors limited, a company located in the UK, and owner of https://ultimatetutors.co.uk (collectively referred to in this document as "Ultimate Tutors" "we" "our" or "us") protects the privacy of your personal information.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our tutoring Service to you.
Types of Data Collected Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to:
- Email address
- First name and last name.
- Phone number
- Address, Postal code, City
- Date of birth
- Cookies and Usage Data)
- Payment information (through our third party payment processors)
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
Tracking & Cookies Data
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
Ultimate Tutors uses the collected data for various purposes:
- To provide you with various online tutoring and in-home tutoring service.
- To notify you about changes to our Services
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent and address technical issues.
- To detect and prevent fraudulent activities.
- To provide you with news, special offers and general information about products and services which we offer that are similar to those that you have expressed interest or inquired about unless you have opted not to receive such information.
Retention of Data
Ultimate Tutors will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Disclosure for Law Enforcement
Under certain circumstances, Ultimate Tutors may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Ultimate Tutors may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Ultimate Tutors
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
Our Platform is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.
We also implement a variety of security measures on all entries, submits, logins, and how our Tutors access your information to maintain the safety of your personal information.
All transactions are processed through a secure gateway provider and are not stored or processed on our servers.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We provide paid products and/or services within the Service and we use third-party services for payment processing (e.g. payment processors). All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Ultimate Tutors ltd.
71-75 Shelton Street
Phone: +44 (0) 748 515 0456