Our 100% Tutor Satisfaction Guarantee stipulates that if for any reason you or your child are not satisfied with your selected Tutor after the first session, please contact us and we will happily change your assigned Tutor to find a better fit and we will cover the first lesson. Simply put, we guarantee we will find the right Tutor for you or your child, or the first lesson is FREE of charge. If you remain dissatisfied following the second session with a new Tutor, but before any subsequent session, we will issue you a full refund of all unused hours.
In addition, our Tutor Match Guarantee offer clients the flexibility and choice of changing Tutors at any time. At Ultimate Tutors, our Tutor-student relationship is integral to our work as private Tutors and to our students’ success. That is why, 98% of our clients would recommend us to us to friends and family!